Last Updated: 02-02-2026
At Yarnio (accessible from https://yarnio.in/), one of our main priorities is the privacy of our visitors and customers. We understand that you trust us with your personal information when buying our handcrafted crochet products, and we are committed to protecting that trust.
This Privacy Policy document contains types of information that is collected and recorded by Yarnio.in and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
When you visit or make a purchase from Yarnio.in, we collect certain information to ensure a smooth shopping experience.
1.1 Personal Information You Provide: When you place an order, register for an account, or subscribe to our newsletter, we may ask for personal information, including:
- Name
- Shipping Address
- Billing Address
- Email Address
- Phone Number
1.2 Payment Information: We do not store your credit/debit card details or net banking passwords on our servers. All payment transactions are processed through secure, third-party payment gateways (such as Razorpay, Paytm, PhonePe, etc.) that adhere to strict industry security standards (PCI-DSS).
1.3 Automated Information (Log Files and Cookies): Like nearly all websites, Yarnio.in uses log files and cookies. These capture non-personal information such as your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps. This information is used to analyze trends, administer the site, and improve user experience. It is not linked to any information that is personally identifiable.
2. How We Use Your Information
We use the collected information in the following ways:
- To Fulfill Orders: Processing your payments, shipping your crochet products, and providing you with order confirmations and tracking updates.
- To Communicate: Responding to your customer service requests, inquiries, or comments.
- To Improve Our Store: Analyzing how you use our website to improve our offerings and website design.
- Marketing (Optional): If you have opted-in, we may send you emails about new crochet collections, special offers, or updates. You can opt-out of these communications at any time.
3. Sharing Your Information
We respect your privacy and never sell or rent your personal information to other companies for marketing purposes.
However, we share your information with trusted third parties essential to our business operations:
- Service Providers: We share necessary details with third-party companies that perform services on our behalf, such as payment processing (e.g., payment gateways) and shipping/courier partners (e.g., Delhivery, Shiprocket) to deliver your orders.
- Legal Compliance: We may disclose your information where required to do so by law or subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
4. Data Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission.
5. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
6. Children’s Privacy
Our services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Information, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy. You are advised to review this policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
- Email: yarniostore@gmail.com